Operations & Admin Assistant 

About The Roots Routes

The Roots Routes is an award-winning Cultural Experience Design Studio based in Old Town Bangkok. These experiences can be designed to cater to various interests, including expression, habitat, art and craft, wellness, believed tradition, and cuisine. The primary goals of a cultural experience studio are to provide participants with opportunities to engage with and gain a deeper understanding of the local culture of a particular region community. As a Cultural Experience Studio, we aim to go beyond the typical tourist experience by fostering connections between travelers and the local community, promoting cultural exchange, and creating a more authentic and meaningful journey.

Responsibilities:

  • Operations: Ensuring smooth operations of all tours. Book suppliers, and guides and arrange special requests from clients. Closely coordinate with the sales team. Reconfirm all services before client arrival, double check any special needs. Clearly communicate with agents and clients to ensure a smooth operation of all tours and activities.

  • Accounting: Prepare invoices, and receipts and coordinate account receivables with partners. Ensure correct issuing of invoices and receipts, and monitor invoices in our system.

  • Other: Besides the above tasks, you might be asked to help with other duties depending on the needs of the company.

  • This position has a high potential to be turned into a full-time position.

Working hours:

  • At the office: Your work requires you to be present at least 2 days at the office (2 x 8 hours) from 9.30-17.30h. 

  • WFA: In addition to the working hours at the office (16 hours/ week), you are required to work on your own, and manage your tasks for a maximum of one day outside of the office (total 8 hours).

  • Total: Your total working hours at the office and on your own is 24 hours/ week.

  • Attendance: Office attendance needs to be informed and scheduled in the calendar the week before. Any changes need to be communicated well in advance.

Qualifications

  • Bachelor's degree or equivalent experience

  • Thai Nationality

  • Native Thai speaker and communicational level English

  • Fresh Graduates are welcome

  • Ability to multitask

  • Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).

  • Strong organizational and time management skills.

  • Attention to detail.

  • Strong problem-solving skills and Creative mindset for innovative solutions and process improvements.

  • Adaptability to changing priorities and unexpected situations.

  • Team player

Perks & Benefits

  • Annual company trip

  • international working environment

  • Fun and innovation-driven team

  • Office in a heritage building

  • Contribute to a change in the industry

  • Career and personal development opportunities

Employment Type

Part-time

Send us your CV and a short introduction about yourself and why would you be interested in working with us at hello@therootsroutes.com.